Thank you for your purchase. We love our customers and make every effort to send you products you will be inspired by. In the event that a product comes to you in less than perfect condition, we will make every effort to make it right.  Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at countrycomfortcreatives@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the address provided.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

EXCEPTIONS    

The following items cannot be returned:

 ●    All Sale and discounted items are FINAL and non-refundable.

 ●    Custom and personalized orders are non-refundable, unless they arrive damaged or defective.   

For defective or damaged products, please contact us at the contact details below to arrange a refund.

Shipping:

Each product is created just for you! Please allow 3-7 business days for shipment notice. This can be a longer time during the Holidays. We use UPS Ground or USPS for most shipments. Once your order ships you will have access to the tracking number and can monitor its travel. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:   Kindness.Matters@countrycomfortcreatives.com